The Leader In Clinical Trial Patient Transportation
Reliable, Professional Transportation for Clinical Study Participants
CLINICAL TRIAL TRANSPORTATION SPECIALIST
Over the last 10 years, Austin Premier Rides has made clinical trial transportation a focus of our business. We have staff dedicated specifically to these studies, with a vast amount of experience in working with hundreds of sites around North America, including Puerto Rico and Canada.
We understand how to properly accommodate each patient, providing a helping hand throughout their arduous journey. We have worked to establish the infrastructure of our services to make this transition a seamless one. The confidentiality and privacy of each patient is maintained throughout the process.
Our chauffeurs are all experienced and individually trained in clinical studies and their procedures. They are prompt professionals that provide safe, on-time transportation for your study's participants. We know how important this is in maintaining a patient's participation in these programs. It is a pleasure to do everything we can at Austin Premier Rides to make their experience an easy and comfortable one.
Patient-Centered Care
Compassionate Transportation Services
OUR PROCESS
Here is how we will make things smooth and simple. People and Process are the two key components to delivering world class service across North America.
ONE POINT-OF-CONTACT
Our clinical studies manager is your go to person to coordinate rollout and implementation of our services for all sites.
PATIENT PROFILE
Each patient has a custom profile in our system. Making, Changing, Canceling reservations is easy.
REAL-TIME TRACKING
Track your ride in real-time with our advanced GPS system. Know exactly when your driver will arrive.
STREAMLINED BILLING
Billing is customized to each program with reporting tailored to your specific needs.
HIPAA COMPLIANT
With years of experience, we understand the importance of patient privacy and follow or exceed all HIPAA standards.
OUR EXPERIENCE & INTEGRATIONS
Our experience and interactions with hundreds of sites allows for a smooth and efficient method in implementing our services. We provide a simple system to establish a patient's profile, and to make/change/cancel a reservation. This enables the entire procedure to run proficiently and effectively.
Our Clinical Studies Manager will work closely with you in coordinating the rollout and implementation of our services. We send a welcome package to every site and interact with each to make the process a seamless and effective one.
Austin Premier Rides provides you with one point of contact for the transportation throughout the country. We offer a streamlined billing process, customized for each program along with reporting tailored specifically for your needs, all complying with HIPAA regulations as they pertain to our service. Our detailed reports provide a breakdown of all costs for each and every reservation.
HIPAA Compliant
On-Time Service
Safe & Professional
Nationwide Coverage
All 50 States + Puerto Rico & Canada
NATIONWIDE PROGRAMS
Austin Premier Rides is your partner no matter where in the nation your study is conducted. With our extensive network of professional chauffeurs, we can ensure prompt, reliable, and cost effective car service wherever your patients are located.
IMPORTANCE OF MAINTAINING PATIENTS
We realize the importance of maintaining patients throughout a study. Statistics show that 20% to 25% of clinical studies are canceled before they begin, unable to meet required recruitment levels.
Our company's service helps in the recruitment of new study participants, and in the retention rate of patients throughout their long and difficult journey. Knowing transportation is provided to and from a facility takes one worry away from each patient and their family.
Seeing the familiar face of their chauffeur helps to bring a sense of comfort to each person in their travels.
20-25%
Studies Canceled Due to Low Recruitment
Patient Comfort & Care
HEALTH AND SAFETY
Our top priority remains, and always will be, the health and safety of our clients.
We employ rigorous safety protocols, regular vehicle maintenance, and comprehensive driver training to ensure every patient arrives safely and comfortably. All our vehicles are sanitized between rides, and our drivers follow strict health and safety guidelines to protect our most vulnerable passengers.
Ready to Partner With Us?
Contact our Clinical Studies Manager today to discuss how we can support your research program.
Request Information
Fill out the form below and our Clinical Studies Manager will contact you within 24 hours.